Payment Policy

‍

    At Explorant, we strive to provide convenient and secure payment options for our valued customers. Below is our payment     policy for purchasing flights through our online platform:

‍

1. Accepted Payment Methods:
   • Credit Cards: We accept major credit cards, including Visa, Mastercard, American Express, and Discover.
   • Debit Cards: Customers can also use debit cards affiliated with major card networks for payment.
   • Online Payment Platforms: We support secure payment through trusted online platforms such as PayPal, Stripe, and others.
2. Currency:
   • All transactions are processed in the currency displayed on our website at the time of booking. Currency conversion fees may apply for transactions in currencies other than the default currency.
3. Payment Process:
   • Full Payment: Payment for flight bookings must be made in full at the time of reservation.
   • Reservation Confirmation: Your flight reservation will be confirmed immediately upon successful payment processing. A confirmation email containing your itinerary details will be sent to the email address provided during the booking process.
4. Taxes and Fees:
   • Taxes: The total price displayed for each flight includes applicable taxes and fees unless otherwise stated. These taxes and fees may vary depending on the destination and itinerary and are mandated by government authorities or airport authorities.
   • Additional Fees: Certain airports may impose additional fees, such as departure taxes or security charges, which are not included in the initial booking price. Customers will be informed of any such additional fees before finalizing their booking.
5. Security Measures:
   • Secure Transactions: We utilize industry-standard encryption protocols to ensure the security of your payment information during online transactions.
   • PCI Compliance: Our payment processing systems comply with Payment Card Industry Data Security Standard (PCI DSS) requirements to safeguard your sensitive data.
6. Cancellation and Refund Policy:
   • Cancellation Fees: Please refer to our cancellation policy for information on applicable fees and refund eligibility.
   • Refund Processing: Refunds, if applicable, will be processed according to the terms outlined in our cancellation policy and returned to the original payment method used for the booking.
7. Fraud Prevention:
   • Verification Procedures: In certain cases, we may conduct additional verification procedures to prevent fraudulent transactions. This may include requesting additional documentation or contacting the cardholder directly.
   • Fraudulent Activity: Explorant reserves the right to cancel any bookings suspected of fraudulent activity. In such cases, payments will be refunded in accordance with our cancellation policy.
8. Payment Confirmation:
   • Upon successful payment processing, customers will receive a payment confirmation email containing details of the transaction and booking. Please retain this confirmation for your records and reference.
9. Customer Support:
   • If you encounter any issues or have questions regarding the payment process, please don't hesitate to contact our customer support team. We're here to assist you every step of the way.
10. Policy Updates:
    • Explorant reserves the right to update or modify this payment policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

       By making a payment for a flight booking through Explorant, you acknowledge and agree to abide by the terms and         conditions outlined in this payment policy.

‍
        If you have any further inquiries or require assistance, please feel free to reach out to us.

‍
        Thank you for choosing Explorant for your travel needs!